Frequently Asked Questions

What is Snipe?

Snipe is a digital content distribution platform for e-commerce where you can share and sell your digital products: docs, designs, photos, soft, courses, movies, tutorials, classes, marketing video, product reviews and other digital goods.

If I'd like become a contributor and sell on Snipe?

Just upload your files, set the price and start selling. Before uploading, please read the Contributors Handbook to avoid common pitfalls and make your sales more efficient.

Do you charge a sales fee?

No, we do not charge a sales fee. We pay a100 percent royalty. Every time a customer buys one of your videos, you get paid 100 percent of the price you set. That means if you want to sell at $1,000, you get $1,000. Snipe will transfer money directly to your PayPal account.

Cash-out policy

Monthly payments will be done in USD with PayPal. The minimum cash-out limit is 50 USD.

Is Snipe secure?

Yes! Snipe runs on Amazon AWS, the same infrastructure used by NASA, J.P. Morgan Chase, NASDAQ and many others. Our cloud infrastructure is ISO 27001, PCI DSS Level 1 and HIPAA compliant. Snipe only allows client requests using strong TLS protocols and ciphers. It's the same protocol used by Citi, Chase, Bank of America, Wells Fargo, American Express, US Bank and other institutions. Learn more about security.

I'm a buyer. How do I download my purchases?

You can download all of your purchased items on the "My Purchases" page at any time. Additionally, you'll get a link once you’ve paid for a product.

Refund and product questions

To request a refund requires contacting the seller. You can reach a video owner by a link which is in the order confirmation email that comes once you’ve paid, or directly on the seller's page.

How can I contact the support team?

If you have specific questions or concerns, contact us at

Have questions?

Please get in touch if you have specific questions or concerns.

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